Some 16 months after airliners began to lose a reliable air traffic control system in Australia, the air safety regulator, CASA, has done nothing to enforce the rules about staffing levels.
This is despite Qantas putting messages on the departures monitors at major airports informing passengers that delays are “due to a shortage of air traffic controllers.”
Or Qantas pilots, with company approval, informing passengers that, on safety grounds, it will not use air space in which it has no certainty of knowing the precise location of other airliners.
Or Virgin Blue demanding damages for the consequences of repeated breakdowns.
The Civil Aviation Safety Regulation 172.110, which has been in force for just over 10 years, says:
An air traffic services provider must have, at all times, enough suitably qualified and trained personnel to enable it to provide, in accordance with the standards set out in the manual of Standards and the standards set out or referred to in Annex 11, the air traffic services covered by its approval.
The Minister for Transport, Anthony Albanese, and AirServices Australia, claim that the problems of uncontrolled airspace are nothing but an industrial ploy by Civil Air, the union that represents only part of the controllers, to have them call in sick at critical times to assist their pay demands.
The real situation is worth noting at a time when AirServices Australia and the union are negotiating an agreement to replace the one that expired almost four weeks ago.
AirServices doesn’t have enough controllers to man the terminals, regardless of whether they are members of a union or not; it doesn’t have a credible or functioning training program to create new controllers; and it has a work force that is quitting in significant numbers for better pay and conditions in Eire, Dubai, Hong Kong and Germany.
But the Minister, and his safety regulator, appear to be willing to be misled, which might be explained in part by the retention of some air transport bureaucrats who presided over the decline in performance by CASA and AirServices of their obligations under the previous government.
When CASA was asked when it had initiated action against AirServices to require compliance with the rule, a spokesman replied:
Your questions infer that the interruptions in ATC have all been because of staff shortages. This has not necessarily been the cause of all the problems. Airservices can have the right number of controllers at a location but be subject to shortages caused by controllers not being available.
CASA has been closely monitoring Airservices to ensure safety is maintained. That will continue.
This is as credible as CASA claiming it is perfectly safe for airliners to talk to each other on a common radio frequency and “self separate” when no AirServices service is available.
The airlines are increasingly reluctant to risk their passengers, and their insurance cover, by a system that assumes every jet, including smaller turboprops and some private flights, have tuned in to the right frequency, are listening, are giving accurate information, or are keeping the correct distance from each other if sharing the same flight level or transiting to a lower or higher level.
It is mandated “Russian roulette” in the sky on the part of a CASA and the Minister, in contravention of the flight standards the rest of the world enforces in crowded skies like those along the east coast.
Controllers, union and non-union, say they are under pressure to compromise sick leave rules, which make it an offence for them to report for duty with inadequate rest breaks.
Many are complaining of being robbed of their family life, because they cannot get two consecutive days off, and are frequently called in at short notice when they are fatigued from previous extended shifts.
One says: “They can’t man the system on a 24-hour basis any more with certainty unless they lock us in.”
Or as others have claimed, even if the controllers and AirServices agree to a new pay deal tomorrow, nothing will save the system from chronic staffing shortages for years to come because of past mismanagement of resources.
It is far too convenient for CASA, Airservices Australia and the Minister to claim that the service disruptions are being caused by a rouge (informal) industrial campaign. If that were true, then why has Airservices or the government not pursued a single individual for ‘industrial sabotage”? It is not in the nature of my employer to go softly softly when it comes to enforcing their will and industrial rights.
What is the current minimum staffing number (ASA must justify it), how many rated controllers are there (who currently where headsets and talk to pilots)? It’s not rocket science, CASA, hello, hello?
I have seen more of my colleagues leave and others set to depart for other pastures, not to leave for an ‘opportunity’ but to get away from this mob of pricks. If there were a viable alternative in Australia, Airservices would employ no controllers as they have form, all bad!
I too am booking my tickets for another opportunity; I can’t wait to get out, even if it means packing my family up and taking them to the other side of the world, goodbye Greg Russell, you’re an idiot!!!
Ben,
You have hit the nail absolutely on the head here. Well done, good to see an independent journalist who has been able to see through the PR fog. If only the mainstream newspapers and television stations were as on the ball, perhaps ASA would pick up their act and provide a proper service to the travelling public.
Just as the financial sector fell apart aviation is similarly in jeapardy over discarding the no regulation-free market-profit-over-product paradigm. The skies these days are like a super-highway without rules or police – all a matter of time before there’s a monumental catastrophe. Someone mentioned the media’s inability to get to the nub of accurate reporting. Its got the banking, aviation and communication bug too – the deadly hands off out of economic rationalism set to auto pilot.
We have to pay exhorbitant salaries and bonuses to CEO’s to ensure we get top class outcomes as a consequence of the global market forces, but when there is a shortage of useful people such as ATC’s who actually do something tangible, somehow those market forces are never able to deliver the same salary outcomes. Of course some of them belong to a union, how shocking! If they were members of the directors clubs of course thre weould be no problem.
Currently the penalty for an ATC turning up to work in an unfit state is $5500 (50 penalty units). Whilst I do not know of anyone convicted of this criminal offence as yet, it remains a valid threat.
CASA is soon to begin random Drug and Alcohol testing of the nations ATC’s. Presently Controllers are banned from utilising many common prescription and over the counter drugs, for instance Panedene or standard antihistamines.
I wonder how many people could justify turning up to working while sick without use of these medications?
If you did go to work, what would your performance be like under pressure?
Should a controller be involved in an accident or serious incident, as it is a criminal act to be present while not being 100% fit, the controller involved may well be looking at charges of criminal negligence and manslaughter.
I don’t know of any controller that takes this law lightly and nor should we!
Lets hope the Minister correctly judges this situation and the traveling public retains the level of safety they currently enjoy and deserve!