When Tourism Australia launches a new advertisement spruiking the country’s tourism wares, trained industry eyes open wide, usually in astonishment. Last year’s “Where the bloody hell are you?” campaign caused PM Kevin Rudd to claim it was “a rolled-gold disaster”.
Early this week, managing director Andrew McEvoy presented TA’s latest advertisement in a foreign correspondent’s forum. Commenting on its strengths in slightly dispassionate terms, no doubt aware of last year’s general reaction to bikini-clad Lara Bingle on a deserted beach asking us where the bloody hell we were, he appeared cautious. His approach indicates a degree of media wariness, citing budgetary restrictions as a prime mitigating factor in the advertisement’s creation. $175 million doesn’t buy what it used to, though Paul Hogan may have done it for less if paid into an offshore account. TA evidently views Hogan’s “throw another shrimp on the barbie” campaign from the ’80s as a historic template to be pursued ad infinitum.
This year’s advertisement, crafted by ad agency DDB Sydney, has chosen a similarly stereotypical approach in enticing visitors to Australia, hauling in the usual suspects such as a roll call of hoary Aussie icons: koalas, kangaroos, pubs and beaches with a few cultural moments sprinkled into its 90 seconds. A man playing a grand piano on a beach occupies a few seconds of screen time. Sydney’s Opera House claims the final scene, which is also the only point in which anything is sung in tune. The assortment of random characters in a pub or a light plane or standing among fish near a reef warbling off-key about there being nothing like Australia is ultimately merely atavistic ad-mongering.
This advertisement is like a composite of snips from an early ’80s tourism brochure, a nostalgia-infused snapshot of bogus memories. Barry Humphries channelling Sandy Stone would have implied the same, though with greater accuracy. We see Aussies drink beer in pubs, though our per capita consumption of beer continues to slide downwards. Mobs of kangaroos hop across a green paddock, despite the ongoing cull by professional shooters (snipers) of kangaroos for meat. A koala is cuddled like a cute bear, though the misnomer is corrected sotto voce. “It’s not a bear” is faintly heard. But let’s not talk about koala numbers continuing to decline through habitat loss, road kill and predation by feral animals.
Of course, no tourism brochure, advertisement will ever address political or environmental realities. To do so would simply be non-commercial. Airlines, hoteliers and tour operators need customers. Let’s not inform too well, they may not fly, sleep or come with us. Instead, let’s focus on our perceived strengths, a logical approach to advertising a business worth $25 billion per year, however stretched the credibility of those strengths may be.
What bothers me most about this latest advertisement is its reliance on outdated stories. It’s as challenging as a cream sponge baking contest at a CWA show, and as contemporary. I have nothing against sponge cakes but I notice most people in cafes eating friands. They drink wine instead of beer. They imbibe cocktails in funky bars. They volunteer to protect endangered bilbies or Tassie devils, cuddling koalas only after a bushfire rescue, mind the piddling. They attend performances in independent theatres, not the Sydney Opera House on opening night. In pubs they don’t raise glasses in collective joyous song. Rather they play pokies alone in the dark or dine in trendy noisy dining spaces.
When overseas guests visit me, yes they want to see kangaroos and koalas, to swim in clean water at lovely beaches, seduced by our overall international image, a land of marsupials, interesting indigenous culture and generally friendly folk. I note, however, that when they’ve returned home, they remember being most impressed by the level of sophistication, Australia’s enthusiasm for the arts, superlative food and our melting pot population comprised from all parts of the globe. The importance of seeing kangaroos and koalas recedes as fresh surprises captured their attention
This latest TA ad does have an indigenous element but it’s largely a white Anglo slant, no south or east Asian, black African or Middle Eastern faces are shown prominently. Given our migration history, I wonder why this slice of Australian life, according to TA and DDB Sydney, is so heterogeneous. If this latest display of inaccuracies posing as creative imagination is what accounts in part for TA’s current budgetary woes, it’s time to tap Paul Hogan for a favour. He may have a better idea of what constitutes contemporary Australia, worth a try at least, can’t do worse and there’s nothing like Australia for giving it another go.
What nonsense Tom,
The Tourism Australia ad is designed to work. The reason people come to Australia is to see the Koala, swim on the beaches etc. Sure the impression that they take home may be one of multiculturalism or sophistication. But you can’t market that. If you want to sell our cafe lifestyle, you are saying to the world. “Please compare us to Paris”. In that case Paris is closer, cheaper to get to and asking us to compete in an area that we can’t win. This stuff is marketing 101.
The issue here is that too many of us are trying to rely on Tourism Australia to somehow create an international identity for ourselves. It is a sign of our cultural immaturity and our self consciousness on the international stage.
It’s an ad. And it plays to our strengths – as much as those strengths are something that we may like to throw off. Attracting tourism is a sales business. And that ad wasn’t created to make you feel better about yourself. This ad won’t be played in Australia. It was never designed to. It’s designed to achieve results. Not to assuage your insecurities.
Gerry Harvey doesn’t make annoying ads to fell better about himself. He makes them to sell TV’s. And tourism is all about selling Australia.
I’d have to agree that asking an ad to be a truthful or deep representation of the product is a bit silly. In Ads cars are always driving along uninhabited windy beach roads, or thrashing through virgin forrest streams. No-one says “Buy a Porche, it goes no faster than a Barina in traffic”. As for the dissappearing Koalas; well no-one says ‘Come to America and get shot at” either. Basically I don’t need the tele to tell me what Australia is like – I live here.
The sad truth is that these ads seem to be made for Australians not putative visitors. The writer gives the game away in this line “last year’s general reaction to bikini-clad Lara Bingle on a deserted beach asking us where the bloody hell we were”. ‘We”? No, it’s supposed to be about them. As to the lack of sophistication, maybe that’s because Tourism Australia decided getting sophisticated people to come isn’t what it’s about. They want bulk and bulk is cheap. But Australia is not cheap. So they don’t know what they are doing. BTW if you want sophistication have a look at the way Victoria has been promoting itself for years. As if Melbourne was a cute town in Tuscany. But that’s a domestic ad (isn’t it?)
Tom has tracked his dates very well. The ‘Where the bloody hell’ campaign was not last year. It was 2006.
Poor old Lara Bingle. Even out of tune tootlers are better than her bogan self.