Can the slick new Fairfax apps for The Age and The Sydney Morning Herald save the newspaper journalism business model? That’s the question, and it is a question worth asking, because the new platforms, as I wrote earlier this week, are the high water mark of mobile device applications for news organisations in Australia so far.
We all want to wish them well. But I’m afraid that informed industry opinion is that while the apps are truly lovely, there is not much of a prospect for renewed rivers of gold. It’s more a trickle of cents, and not enough to sustain large journalistic staff numbers.
I talked to one of the lead developers, Fairfax’s Steve Hutcheon, yesterday. He is not giving anything away on download numbers so far, other than to say they are well in excess of expectations.
But here is a set of predictions by an industry source with hard experience in newspaper mobile tablet apps. He predicts Fairfax will get between 20,000 and 30,000 downloads of the new apps over the six months during which the applications are free. Not all of these people will remain active users. That will probably settle at around 35,000.
Then, in January, those users will have to pay $8.99 a month to keep using the app. At that point, my pessimistic source predicts, there will be formidable churn, and the numbers will settle down to somewhere between 5000 and 10,000 paying customers (which, I would point out, is less than the numbers that subscribe to the Crikey email.) Those numbers seem very low to me, perhaps too gloomy by half. But if they prove correct, or even close to correct, then the iPad edition becomes niche media, not mass media.
Fairfax will at this stage introduce innovations designed to minimise the churn, my source predicts. A version two will be launched. My source doubts that this will greatly alter the picture.
Meanwhile, the competitors will have caught up, so the pressure will be to add new bells and whistles to stay at the head of the game. This will be difficult because the apps are built on a propriety system. The pressure will be to turn to a commercial developer that will wrap upgrades into the package. But all that means expense, and stuff that anyone else can buy, too.
The picture, my source predicts, is that each app will gross about $1 million a year. Thirty per cent of that goes to Apple. Deduct staff and other costs, and the profit is looking lean, and certainly not transformative of business models.
Add to that any money made from selling the advertisements — but that will be limited by the numbers. If those numbers are as low as my gloomy source predicts, then you are left with a trickle of dollars and a tidy little business. But that’s all. It’s a niche media business, and you are still left looking elsewhere (where?) for the money to sustain your big time journalistic effort.
On the other hand, if at the same time, or at some time in the near future, hard copy publishing ceases Monday to Friday, then you are also saving the massive costs of printing on dead trees and trucking them around the country.
Of course, it may be that Fairfax plans something entirely new and different at the point the paywalls go up. News Limited too, since they are about to make announcements of this sort.
It may be that someone has put a lot of thought and research into what people will be prepared to pay for. Tightly targeted packages of media content, bundled with other goodies, for example, with the price of a subscription really being the entry to a sort of exclusive club. That’s the arrangement predicted by Mark Day more than 18 months ago.
It may even be that people are thinking of new ways of doing journalism, and things that people might pay for, or that might attract engaged audiences in sufficient numbers to attract advertisers.
But I am sad to report that I am not hearing any rumbles of this kind of thinking going on inside either News Limited or Fairfax.
Before I go further, I should point out a few things that I was not aware of or missed in my earlier review of the new apps. First, I said it was not possible to comment on stories. That is true — unless you choose to register with Fairfax by providing your email address. Once you have done that, commenting on many stories is possible, though it’s a clunky dialogue compared to what you can do on the average blog or Twitter.
Second, there are some experiments with rudimentary interactive graphics. Clearly this kind of thing will continue to get better. Lastly, Sudoku is there now. I sat up in bed playing it last night. It’s great.
As is the app as a whole. I love it the more I use it. But change the fundamental outlook? I wish, truly wish, I could be more positive.
I’ve read the Age for about 6 months using PressReader, which costs about $30 per month, for unlimited downloads of newspapers. I take the Australian (which I loathe intensely) and the Guardian.
PressReader gives me the newspapers exactly as they are published.
I’m not particularly impressed with the Age app. I prefer the Age digital edition, which looks the same as PressReader, but actually functions better, but it’s more expensive at $18 for 28 days.
I’m inclined to drop PressReader and just take the Age’s digital edition. Not reading the Australian would do wonders for my blood pressure.
This is a minor point but, really, “that is true” is actually false. You need to register to post comments on the Fairfax websites too. As with many other websites. It’s quite common. You can comment on stories.
Now what is worth mentioning is the “Letters” page — nowhere on the page, or anywhere else in the app, do they provide you with an email address or other means to contribute a letter. Wierd.
It’s wonderful having the Sudoku, but when are they going to update the weather forecast from the first editon? And could we not have access to the death notices?
It’s actually more convenient than the hard copy paper, once you get the hang of navigating it – takes up much less space at the breakfast table. And the point is that you can read it at the breakfast table, or anywhere else in the house, not just at the computer desk.
I bought my iPad for use as an ebook reader, but its uses for newspapers and magazines are becoming apparent. I have purchased The New Yorker’s app and, synched to the PC, use it for New York Review of Books and the Guardian’s (free) crosswords. I may well pay money for the Age come January as I settle in to new habits.
As with other media publishers, Fairfax has created an iPad app. However, I can’t find out whether this and similar apps run on other e-readers or pads. If not, then Apple must be feeling decidedly chuffed. (“Free iPad with every subscription.”)
Why is it that all you media experts keep making the same HUGE assumption: that normal human beings will ignore your contradictions?
Wayne Robinson fingers the issue. It’s called channel conflict. You can’t have all your content for free on the web and at the same time try to charge on the web. In fact the evidence seems to be that you can’t really charge for print and have that content free online. So it really doesn’t matter how absolutely beaut the product distributed by Apple looks if the same product is cheaper when delivered by BigPond, et al for FREE. Then of course you have all the variations of channel that have payments (mostly to the channel operator).
Meanwhile, is anyone doing anything about the fact that the content itself is generally crap? Sadly, it seems that the people who’ve been pumping out crap for years in the name of GREAT JOURNALISM (take a bow Shaun, Eric, Steve, et al) are now being exposed – RUTHLESSLY – to the opinion of the consumer.
Thank God for Roger Corbett.