An international agreement between publishers has driven massive increases in the price of e-books for Australian readers, who also continue to be treated as mugs by companies selling the same titles more cheaply overseas.
Crikey’s tip last week about e-book prices has generated a big response from readers, with example after example of how prices had risen significantly in recent months and how titles were more expensive in Australia than overseas.
The issue has generated extensive discussion at Amazon’s Australian Kindle users’ thread and at the Teleread site where Blue Tyson has detailed some remarkable pricing differentials for titles from Hachette, News Corporation’s Harper Collins and MacMillan.
The recent surge in e-book prices arose from an Apple-initiated agreement with major publishers designed to stymie Amazon’s dominance of the e-book market and its loss-leader approach to e-books, which saw many popular titles selling for $US9.99.
In 2010, when Apple launched the iPad, it convinced major publishers Hachette Livre, Harper Collins, Simon & Schuster, Penguin and Macmillan to begin switching to “agency pricing” whereby retailers must sell at a fixed price, but receive a large share of the price. The move was a deliberate attempt by Apple to destroy Amazon’s dominance of e-book sales.
The US Department of Justice and European Commission are now investigating the deal as a possible illegal agreement and at least one class action is under way in the US. The ACCC declined to say whether an investigation was currently under way here or if it had received complaints about e-book prices, despite some subscribers indicating they’d contacted the Commission.
As many Crikey subscribers explained, e-book title prices have soared in recent months. Many titles available from Amazon more than doubled from their previous $US9.99 price. Several people identified Stephen King’s new novel 11.22.63 from Hachette, which had been sold by Amazon for $US9.99, but is now $US17.51, after temporarily selling for over $US20. Subscribers reported a similar price spike effect for many titles, suggesting publishers had realised they had pushed agency prices too high.
Broadcaster Derryn Hinch contacted us about a similar spike with his own book. “Many Australians are paying far too much for e-books,” he said. “It ultimately hurts the authors. My latest, Human Headlines, was first listed at $16.95 with some sellers. I discovered that Amazon has a $9.99 policy and won’t push anything over that. I also talked to a senior editor who loves e-books but says she only ever looks at the ‘under 10 bucks’ lists. Mine’s now listed at $9.99. You hope the increased volume pays off.”
But worse, and not directly related to the agency pricing agreement, the Kindle edition of 11.22.63 sells more cheaply to US readers, at $US14.99. In both cases the price is set by the publisher. For once, though, Australians aren’t being ripped off any more than some other non-US customers: Canadians can only buy the King e-book for $US22.39 and UK users for $US15.62 — in all cases the prices are set by the publishers. The case for investing in a US billing address for Amazon purchases appears stronger than ever: last year Crikey explored international pricing differentials on a wide range of products, which revealed Australian consumers were being dudded compared to US purchasers.
The higher prices mean that, in what is becoming an increasingly common differential, the e-book version costs more than the hardcover version available via Amazon, albeit before delivery costs, undermining the entire format.
Speculation from industry observers is that the model is designed to both undermine Amazon, which publishers feel is “devaluing” books with is $US9.99 e-book strategy and becoming too powerful, and to prop up their print operations.
Of course, we’ve seen this strategy before, from other sections of the copyright industry, trying to protect their analog business models by refusing to provide online content in the form consumers want, encouraging the remorseless rise of filesharing, while digital natives move into their space. E-book piracy is a growing issue but plainly of a wholly different order of magnitude to music, movie and software piracy. And the irony of course is that in trying to undermine Amazon, Apple know perfectly well what it is doing, because it has played exactly the same role as Amazon, even more effectively, with music via iTunes.
The outcome is the same, though: industry treating consumers like mugs.
Hachette did not respond to Crikey’s request for comment by deadline.
Until the publishing industry – and I include books, films, TV and music – learn to treat their customers with something other than contempt, they can NEVER expect to win the internet piracy battle. If I believe a company is treating me fairly, then I have no problem doing business with it. If I believe a company is ripping me off, I will refuse to do business with it, and look for alternate sources. Therefore I will continue to do business with Amazon, but the publishers you have listed can go bust as far as I am concerned. Sorry to their authors, but maybe it’s time to find a more ethical partner to get get your work published.
I think the publishers are foolishly misunderstanding the psychology at work here. Up to last year, I hardly ever bought a book – I had no room on my shelves, and I could borrow them for free from the local library.
Then I bought an iPad. Since then I’ve paid for dozens of ebooks, a big increase in my outlay for publishers’ wares over previous years. However – and this is the rub – the “sweet spot” for me to buy an ebook without hesitation is about $10. If it’s $15 or more I’ll think twice and probably not buy it – after all, there are plenty more good books out there, and limited reading time.
The point I’m making is that a $10 price tag has the ability to increase book sales; whereas trying to make them the same price or more than print books (which you can at least resell or lend to a friend) instantly quashes demand.
Luckily for publishers, I feel obliged to resist being tempted by piracy because I’m a content producer myself. But you can see why people become tempted, given these brazen attempts to charge more for something less transferable. It’s time for publishers to drop the King Canute act and embrace a lower-priced, higher-volume new model.
Thanks Crikey for such a comprehensive review of the eBook pricing issue.
One thing you didn’t point out was the deliberate and insensitive timing of price increases by Australian publishers in early December just in time for the Christmas trade. This is the first year that Australians could buy an Amazon Kindle eBook reader locally via Big W, Dick Smith and even Woolies, instead of ordering it from the US. Thousands of new Kindles would have been gifted at Christmas and many new eBook readers will not realise that the current prices set by publishers have been increased so substantially recently.
Fortunately for the big readers, there is a now a two speed market for eBooks, those marketed by publishers and self-published books (already nicknamed “Indies”). Thousands of aspiring authors are now publishing their works via Amazon without great cost and offering them at very low prices – the average price is about $2.99. While this is a low price the self publishers get about 75% of this price instead of around 17.5% if their book had been handled by one of the large publishers. They can also promote their books for a few days at $0.00 to stimulate positive reader comments that are the best form of advertisement for their books.
This is a real game changer and I applaud the initiative of these authors. Of course some are pretty awful but others are as good as some published books of the same genre. Since the price rises I have found some really good Indie books and haven’t purchased any inflated priced publisher books.
I like a real book that I can borrow from the library and smell the paper and ink.
Dammit, I wrote a detailed comment and it disappeared when I changed tabs to chase a URL.
Summary: in the past three years, ebooks from the oligopoly of big publishers have gone from being cheap (usually under $5) and universally available to being ridiculously expensive and fenced by “geographic limitations”. Don’t feed the troll: don’t pay paperback or hardback price for an ebook which currently (due to bullying from the copyright lobby) you aren’t allowed to resell, convert or transfer to other software when a format collapses. You should pay less than half the paperback price for an ebook.
Outside the Big 6 publishers, you can find great stories from independent ebook publishers (indies, as Sunsite mentions above), from self-published authors, from author sites (which often sell backlist titles and provide free stories) and from the public domain. You can also sign up with an Australian library offering ebooks (e.g, Yarra Plenty in Victoria: they welcome everyone).
I posted to Oz Ebooks about this a while back:
http://oz-e-books.squarespace.com/news/2011/4/30/clytie-siddall-no-australians-allowed-the-joys-of-geolims.html